Frequently Asked Questions (FAQ)

Q: What type of jewelry do you sell?
A: Our store offers a wide range of jewelry including necklaces, bracelets, earrings, rings, and more.

Q: What is your return policy?
A: We accept returns within 14 days of purchase if the item is in its original condition.

Q: Do you offer free shipping?
A: Yes, we offer free shipping for all orders within the continental US.

Q: What payment methods do you accept?
A: We accept almost all major credit cards, PayPal, Venmo, Apple Pay, Google Pay and Bank transfer.

Q: How do I track my order?
A: You will receive a tracking number via email once your order has shipped. You can track through this website simply hit on “Track Order > Enter tracking number > Enter your email used during checkout”. Also can track through the carrier’s website.

Q: Do you offer gift wrapping services?
A: Yes, we offer gift wrapping services at checkout.

Q: How do I care for my jewelry?
A: You can find specific care instructions for each product on our website. Generally, it is recommended to avoid contact with water and chemicals, store jewelry in a cool, dry place, and clean with a soft cloth.

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